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Use this guide to troubleshoot any problems you have before contacting technical support. In 67% of technical support calls, all problems are fixed by cleaning the CD-ROM.
Installation
Ensure you install all components supplied in the installation procedure, especially QuickTime if applicable.
Should you experience errors, disable any programs you may have running in the background, Screen Savers, Anti Virus programmes etc.
Last Minute issues
If the title displays errors you may like to follow these steps before contacting technical support.
Memory
Go to your control panel and select memory. Ensure that Modern Memory Manager and/or Ram Disk is switched off. Toggle Virtual Memory.
Display
Go to your control panel and select Monitors (Sometimes Monitors and Sound). Try reducing the current settings to 256.
Other Errors
Should you experience any other problems not mentioned above you should first try cleaning the disk and obtaining new video and sound card drivers. If this does not solve the problem do contact our technical support teams in your country (See the phone number printed on the back of the CD case), or visit our website: WWW.DK.COM
